Frequently Asked Questions
Everything you need to know about your CAMILLA order.
How long does shipping take?
Standard shipping typically takes 3-5 business days, while express delivery arrives within 1-2 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all full-priced items. Products must be unworn, unwashed, and have all original tags attached.
How do I care for my silk garments?
To preserve the quality of our signature silk, we recommend professional dry cleaning or a gentle hand wash with specialized silk detergent.
Can I track my order?
Yes, once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your delivery status.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and flexible payment options including Afterpay and Klarna.
Do you offer international shipping?
Yes, CAMILLA ships to over 100 countries worldwide. International shipping rates and delivery times are calculated at checkout.